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Descriptions and Definitions of Quality Terms, Tools and Techniques |
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Mission statementMission statements are wide and varied and are often mixtures of purpose, vision, values and strategies, which are often better kept separate as they each say different things:
Mission statements are often targeted at a wide group of people and are intended both to motivate them and to give an indication of both the present and the future: A statement of what the organization aims to do for its stakeholders. Mission statements, like visions are unlikely to change often. They should also help clear up questions like 'So what sort of company are you?'
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